Connectivity issues for some users
Incident Report for Tidio
Resolved
Everything is back up and running. Thank you for your patience
Posted 21 days ago. Mar 04, 2019 - 20:45 UTC
Monitoring
The service should be fully operational now, we'll continue monitoring it.
Thanks for your kind patience during the outage.
Posted 21 days ago. Mar 04, 2019 - 20:10 UTC
Identified
We've identified the issue with 522 errors (CloudFlare). We're working on this as we speak.
Posted 21 days ago. Mar 04, 2019 - 16:51 UTC
Update
We’re still seeing some issues with connecting to Tidio. We’re investigating the root cause so that we can get everything stable across the board again.
Posted 21 days ago. Mar 04, 2019 - 16:44 UTC
Investigating
We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon.
Posted 21 days ago. Mar 04, 2019 - 15:48 UTC
This incident affected: Chat widget and Web & Desktop application.